Mercedes-Benz A-Class, C-Class and E-Class take four first places in customer survey in Germany

Taking four first places with the A-Class, C-Class and E-Class, Mercedes-Benz has turned up a clear winner in terms of driver satisfaction, according to JD Power in Germany, a market research company that conducts surveys of customer satisfaction research on new car quality and long-term dependability. The German car maker has also been voted as the strongest brand in the Allgemeiner Deutscher Automobil-Club (ADAC) AutoMarxX study, Europe’s largest automobile club with more than 18 million members as of May 2012. A little over 14,000 drivers in Germany responded to the online survey to assess the quality and reliability of the cars, which is the basis for the JD Power 2012 Vehicle Ownership Satisfaction Study (VOSS). All the cars had to be driven for around two years.

“We are delighted that we have once again been able to secure the top places in the JD Power Study 2012. Our aim in the future is to continue to set the highest of standards, not only in terms of quality, service and ecology, but, of course also with our exciting designs, inspirational technology and high levels of driving pleasure. As a result we hope that the Mercedes-Benz brand will continue to be extremely well received by our customers,” said Joachim Schmidt, member of the board of Mercedes-Benz cars responsible for sales and marketing.

The company emerged as the winner in the Overall VOSS ranking with the C-Class taking the podium for the third time in succession, the E-Class winning the award for the second consecutive year and the A-Class scoring top marks for satisfaction in the compact class. Also Read: 2012 Mercedes-Benz ML 350: First Drive

Based on the responses, market researchers drew up comprehensive lists of vehicles achieving best satisfaction, comprising 79 models from 25 manufacturers in eight categories.

Canadian Grand Prix 2012 - Results

McLaren-Mercedes driver Lewis Hamilton became Formula One racing’s magnificent seventh winner at the seventh round of the 2012 season, after a gripping Canadian Grand Prix on Sunday.

Nico Rosberg finished the Canadian Grand Prix in sixth place today with Michael Schumacher forced to retire after 43 laps.

• Nico ran a two-stop strategy, pitting on laps 19 and 38, and using super soft/soft/soft tires
• Michael retired after 43 laps when a hydraulic problem left his rear-wing flap stuck open
• Nico has now scored 67 points in the last five races - the equal highest of any driver in the field
  

Nico Rosberg

“Sixth place is a decent result today and it’s important for both me and the team to keep scoring points for the championship and maintain our consistency. It was a mixed-up race and it was difficult to find a rhythm, particularly at the start, but by the end, the gap to the leading cars was not that big. It could have gone better this weekend, and we just need a little bit more performance to be competing at the front. However we are making good progress and increasing our understanding of the tires all the time.”

Michael Schumacher

“Unfortunately, our weekend in Montreal didn’t turn out trouble-free for me and a hydraulic problem with the DRS forced me to end my race early. At first, I didn’t know exactly what the problem was; I overshot the corner, ran through the grass and asked myself what was going on. Then the team told me about the problem and I saw it in the mirrors. Of course it’s disappointing for all of us but it’s not a question of pointing fingers; stuff like this happens. I know the team are doing their best and that it probably hits them even harder than me. We’ll be back on the attack in Valencia.”

Ross Brawn

“We had a very quick car today, as Nico's performance in particular showed, but a combination of failing to achieve our potential in qualifying and a messy race cost us positions at the flag. We asked both drivers to be cautious with the super soft tyres in the first five laps to ensure we didn't push them too hard, but when we gave them the go-ahead, it was clear that Nico - who was running in clean air - was extremely quick and one of the fastest cars. Michael was caught in a train of cars in the lower half of the top ten, and although we tried something different by stopping early in order to get him into clean air, it didn't quite work for us. He then suffered a hydraulic issue which left his DRS jammed open and it was not possible to fix it in race conditions. I can only apologise to Michael for a further technical failure. As for Nico, his race was running to plan and he was gaining on the leaders when he ran across Massa, who was running out of tyres and defending vigorously before his final stop. This cost Nico both track position and time that proved crucial in the closing laps. Ultimately, that's part of racing, but the real lesson from today is that achieving our potential in qualifying, and running clean races, is vital for strong results.”

Norbert Haug

“It was a great, exciting race this afternoon, during which Nico was able to lap at the same speed as the leaders after a tricky opening few laps. Nico was 14 seconds behind first place at the end of the race – the same gap as we saw after 10 laps. Our team has taken an important step forward and got the most from the tires in track temperatures that exceeded 40 degrees, which was demonstrated by Nico several times setting the fastest laps of the race during his stints. We got the tyre management right here, as in Monaco, and we are working hard to push this process further forward. After seven races, Nico is 21 points behind the championship leader – he has scored on average just three points fewer than leader Lewis Hamilton, which is not too big a gap. Michael was running well after his early stop until he was forced to retire with his rear wing flap stuck open. It’s clear to everybody in the team that we must achieve the same levels of reliability on his car as we have with Nico, who has completed every racing lap so far this season. Congratulations to Lewis Hamilton and Vodafone McLaren Mercedes on their victory today – it was the 300th race for McLaren and Mercedes, a milestone which adds extra significance to Lewis’ appearance on the top step of the podium.”

New driving safety training courses from Mercedes-Benz and AMG

New driving safety training courses from Mercedes-Benz and AMG: Helping to ensure a safe, confident and enjoyable driving experience

Mercedes-Benz is starting the 2012/2013 season with a new wide-ranging programme of driving safety training events designed to appeal to all types of drivers. Courses for young people, beginners, advanced and even expert drivers are being offered at 14 locations throughout Germany using vehicles generally provided by Mercedes-Benz – whether saloons, coupés, roadsters or off-road vehicles. The goal of the events is to help drivers to handle their vehicles in a safer and more confident manner, even in emergency situations – and of course to ensure that they enjoy the experience of driving.

One fact confirmed by the accident statistics is that Mercedes drivers are involved in fewer accidents than drivers of cars made by other manufacturers. And this is an area in which the diverse range of driving safety training events offered by Mercedes-Benz can make a contribution. It is all part of the comprehensive safety philosophy of the brand with the star – which in addition comprises accident research and the development of trend-setting assistance and safety systems based on this research and which other automotive brands have also adopted.

Taking place at 14 on and off-road locations throughout Germany, the driving safety training events enable participants to learn how to be more aware of typical danger situations and to practise appropriate responses. By providing courses almost nationwide and at reasonable prices – the half-day basic compact training event for 18 to 25-year olds, for example, costs just 95 euros – Mercedes-Benz is aiming at as many car drivers as possible. Ultimately all road users are able to benefit from the confident car control practiced during the training, not just Mercedes drivers. Any accident is one accident too many.

The target group for the various courses is correspondingly diverse, ranging from learner drivers to experienced professionals, and from sales training to events for professional drivers and chauffeurs. The sole requirement is that the driver must hold a class 3/class B driver's licence.

According to Wolfgang Müller, Chief Instructor for Mercedes-Benz Driving Events: "We offer training events to meet a variety of different interests, so for example not only classic driving safety training sessions which can be aimed specifically at young drivers who are still a bit inexperienced, but also pure sports driving training events for highly motivated drivers." The sports driving training sessions are not just geared towards fun but also towards driving safety. Anyone who is able to control a vehicle at its limits is more composed and considered in situations of danger. Another highlight is that the participants take part in the training using vehicles provided by Mercedes-Benz. This enables exercises to be incorporated which are considerably more dynamic. In addition, the instructors also have the opportunity to demonstrate how effective modern assistance systems can be – as a safety pioneer, Mercedes-Benz provides technologies in this area which are simply not available, or not yet available, in other vehicles. Almost the entire Mercedes-Benz model range is available for the training events.

In addition to extensive driving skills and experience, all of the instructors have the distinct ability to convey the various interconnected driving physics principles in such an easy-to-understand manner that the participants are able to apply them in practice in their everyday driving.

There are on and off-road events designed to take place both in the summer and the winter. The most important events include:

• Basic compact training: on this half-day course, participants find out how an accident can be prevented effectively. Exercises include full brake application combined with an evasive manoeuvre, and a slalom course. Compact training is also available as a reasonably-priced special training event for 18 to 25-year-olds.
• Basic training: as part of this one-day event, the participants learn how dangerous situations can be dealt with safely and confidently with support from active control systems. The demanding programme of lessons includes taking evasive action without braking from 80 km/h, emergency braking and correcting skidding vehicles.
• Advanced training: this extension course provides additional solutions for dealing with hazardous situations at higher speeds – such as emergency braking at 100 km/h or controlling a rear-end skid on a wet bend.
• Enhanced training: here exercises are conducted at high speeds. For example, participants learn how to keep their vehicle under control during an emergency lane change manoeuvre at motorway speeds of 130 km/h. In addition, challenging drift exercises on famous race tracks are also on the agenda.
• Sports training: with this new training event, racing enthusiasts enjoy the unique opportunity to experience driving from the perspective of a racing driver. For example, they learn how to find the ideal line and optimum braking point.
• Eco training: during this half-day event, attendees take part in simple practical and theoretical exercises to learn how to reduce fuel consumption by handling their car more efficiently. On average, those who complete the eco training course subsequently use 15 percent less fuel.
• Professional basic training: this event enables professional drivers to enhance their driving skills. For example, the programme includes performing an evasive manoeuvre at 100 km/h in a predefined direction through a set of traffic lights, emergency braking scenarios and correcting a tail-skidding vehicle at motorway speed, for example. Driving practice is complemented by theoretical exercises tailored to the specific profession with trainers who also instruct police taskforces.
• Mercedes-Benz Fascination Tour: this is a new addition to the range of Mercedes-Benz driving events. This one-day driving experience in vehicles provided by Mercedes-Benz features highlights focusing on the history and present status of the brand in Stuttgart and the surrounding area.

• Mercedes-Benz Fascination Experience: this event immerses participants in the world of Mercedes-Benz for two full days. A visit to the wind tunnel and test track at the plant in Untertürkheim is followed by a voyage of discovery around the Mercedes-Benz Museum and an evening meal together. On the second day, it is on to the training circuit with the opportunity to put the current model range through its paces in slaloming, braking and evasive manoeuvres.
• Off-road events: at a variety of off-road driving training events participants are able to discover what an off-road vehicle is capable of and how to keep such a vehicle under control both on and off the road. In addition to basic training, additional stages are available such as advanced training, enhanced training and extreme training. New additions include a range of winter off-road training events. In the spacious stone quarry outside Kitzbühel, participants are able to get to grips with difficult terrain at half or full-day training events using G, GL, GLK and M-Class vehicles.
• Travel Experience: discovering the world with Mercedes – this is what the participants in the Travel Experience event can expect to enjoy. There are trips to Abu Dhabi, for example, with its endless dune-covered landscape and perfect sandy beaches offering relaxation. Other trips of a lifetime include experiencing Spain from a different perspective or enjoying an off-road adventure in the wintry Arctic Circle. A particular highlight is the "Journey to the Roof of the World": lasting some 47 days, it takes participants from Lodz in Poland all the way to India, travelling via Russia, Kazakhstan, China, Tibet, Nepal and Bhutan.